Terms & Conditions

Welcome to Axa Beauty Shop! By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making any purchases.

1. General

Axa Beauty Shop (referred to as “we,” “us,” or “our”) provides services subject to the following terms, conditions, and policies. These terms govern your use of our website, including all products, services, and information available from us.

2. Eligibility

By using our site, you confirm that you are at least 18 years of age or have the permission of a parent or guardian to use our services. You must also ensure that the information you provide is accurate and up-to-date.

3. Products & Availability

We offer a range of authentic skincare and beauty products from various trusted brands. Availability of products is subject to change without notice, and we do not guarantee that all items will be in stock at the time of purchase. In case a product is out of stock, we will notify you and offer alternatives or a refund. Most of our products are from Pakistan & usually become available in 4 to 5 weeks if status is on backorder.

4. Pricing & Payment

All prices on our site are listed in U.S. dollars and are subject to change at any time. We accept all major credit and debit cards through secure payment gateways. You agree to pay the full amount for any purchases, including applicable taxes and shipping fees, at the time of purchase.

5. Shipping & Delivery

We ship within the United States, Canada, and Europe. Processing time is typically within 3 business days, and delivery times vary depending on location:

  • U.S.: 3-7 business days
  • Canada, Australia & Europe: 7-14 business days
    Shipping fees and times may vary based on the destination, and we do not guarantee delivery dates. We are not responsible for delays due to customs, shipping carriers, or other unforeseen circumstances.

6. Customs & Taxes

All customers are responsible for any customs duties, import taxes, or additional fees applicable in their country. Axa Beauty Shop does not collect or cover customs duties or taxes, and these charges are the responsibility of the customer upon delivery.

7. Returns & Refunds

Your satisfaction is important to us! If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt, provided it is unused and in its original packaging. Refunds will be processed to your original payment method. Return shipping costs are the responsibility of the customer. Please contact customer service for return instructions.

8. Product Descriptions

We strive to provide accurate descriptions and images of our products. However, due to variations in display screens, colors may appear slightly different than the actual product. Axa Beauty Shop does not guarantee that the descriptions, images, or other content are completely error-free.

9. Intellectual Property

All content on this site, including but not limited to text, images, logos, and product descriptions, are the property of Axa Beauty Shop. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited.

10. Privacy Policy

We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using our website, you agree to the practices outlined in our Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by law, Axa Beauty Shop shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the purchase of our products.

12. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Any updates will be posted on this page, and it is your responsibility to review the Terms regularly. By continuing to use the site after any changes, you accept the updated terms.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from the use of our website or services shall be resolved in accordance with these laws.

14. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, feel free to reach out to us via email at info@axabeautyshop.com or by using the contact form on our website.